Our promise
If you're not happy, you have 30 days from delivery to request a return for a full refund. Items must be unused and in their original packaging.
How to start a return
Email support@example.com with your order number and the item you'd like to return. We'll reply with a prepaid return label and instructions.
Refunds
Once we receive and inspect your return, we'll issue your refund to the original payment method within 5–10 business days. You'll get an email when it's on the way.
Exchanges & damaged items
Need a different item? Start a return and place a new order. If anything arrives damaged or defective, contact us within 48 hours of delivery with a photo and we'll make it right at no cost to you.
Exceptions
For hygiene and safety reasons, a small number of items may be final sale; these are clearly marked on the product page.